FAQ2024-08-22T22:47:44+02:00

Book an appointment with one of our home physiotherapists in 2 clicks

Book an appointment with one of our home physiotherapists in 2 clicks

Your questions, our answers about Home Physiotherapy in Luxembourg

Here you’ll find a comprehensive FAQ section, designed to answer all your questions and give you a clear overview of our services.
Whether you’re a new patient looking to understand how home physiotherapy works, or a regular patient with specific questions about how our sessions work, we’ve put together answers to the most common queries.
Our aim is to provide you with all the information you need to approach your physiotherapy sessions with confidence and peace of mind.
Please browse this page to find out more, and contact us at if you have any further questions.

Who can benefit from home physiotherapy in Luxembourg?2024-08-22T23:27:07+02:00

Home physiotherapy sessions are reserved for patients who are unable to move about due to their state of health.
A doctor’s prescription detailing the need for home treatment is required. In addition, the prescription must specify the type of treatment, the number of sessions, their frequency (if necessary), and the treatment prescribed.

Foreign prescriptions must be written in French, German or English and include all the information required to be processed by the CNS. The standardized prescription model is available on the CNS website.

What conditions are covered by the CNS and how can they be reimbursed?2024-08-22T22:51:54+02:00
  • Common pathologies: The CNS reimburses 70% of the cost, with the patient invoicing the remaining 30%.
    Patients can claim the remaining 30% from their supplementary insurance.
    The weekly frequency of respiratory physiotherapy sessions must be indicated, so that the prescription is enforceable against the health insurance company.
    If travel expenses are prescribed, they are also reimbursed at 70%.
  • Post-surgical rehabilitation: Up to 32 sessions are reimbursed at 100% in the six months following surgery.
    However, the maximum number of sessions covered by a medical prescription is 16.
    The weekly frequency must be indicated if the prescription is to be accepted by the health insurance scheme.
    If travel expenses are prescribed, they are also reimbursed at 100%.
  • Serious pathologies: Serious conditions such as hemiplegia, Parkinson’s disease or Alzheimer’s are reimbursed at 100%, with a limit of 64 sessions per prescription.
    If travel expenses are prescribed, they are also reimbursed at 100%.
Who can carry out physiotherapy sessions at home?2024-08-22T23:11:56+02:00

Home physiotherapy sessions must be carried out by a physiotherapist approved by the CNS.
Mon KinĂ©’s home physiotherapists are qualified professionals specialized in home care throughout Luxembourg.

What is the list of serious pathologies?2024-08-22T23:21:04+02:00

Here is the list of serious pathologies covered by the CNS:

  • L01: Progressive scoliosis from 20° (Cobb angle)
  • L02: Severe and disabling congenital skeletal malformation
  • L04: Chronic inflammatory polyarthritis of immune origin
  • L05: Severe and disabling spondylitis
  • L06: Severe and disabling myopathies
  • L07: Chronic irreversible obstructive and/or restrictive bronchopulmonary disease
  • L08: Severe and disabling paralysis
  • L09: Paraplegia
  • L10: Tetraplegia
  • L11: Hemiplegia
  • L12: Multiple sclerosis
  • L13: Amyotrophic lateral sclerosis
  • L14: Cerebral palsy
  • L15: Parkinson’s disease
  • L16: Alzheimer’s disease
  • L17: Lymphedema after lymph node dissection
How long is a physiotherapy prescription valid in Luxembourg?2024-08-22T23:39:37+02:00

The prescription must be validated by the CNS within 30 days of being prescribed.
Validation consists in issuing a “titre de prise en charge”, which details the maximum duration of treatment, the number of sessions and the reimbursement rate.
During our first visit to your home, the physiotherapist will collect your prescription and send it to the CNS for validation.

If your prescription is more than 30 days old, it cannot be processed by our office.
In this case, we recommend that you contact your doctor to obtain a new, valid prescription.

How does a home physiotherapy session work?2025-01-23T11:20:43+01:00

During the first session, the physiotherapist carries out a thorough assessment of your health and specific needs. A personalized treatment plan is then drawn up, including exercises and techniques adapted to your condition. Subsequent sessions involve implementing this plan, with adjustments made as you progress.

How can I make an appointment for a home physiotherapy session?2025-01-23T11:23:16+01:00

To plan a session, you can :

What documents do I need to provide for the first session?2025-01-23T11:27:48+01:00

For the first session, please prepare :

  • Your doctor’s prescription specifying the need for home care.
  • Your CNS card.
  • Any relevant medical documents, such as medical reports or recent test results.
Are home physiotherapy sessions suitable for children?2025-01-23T11:30:05+01:00

Yes, our physiotherapists are trained to treat patients of all ages, including children. Sessions are tailored to the child’s age and specific needs to ensure optimal care.

What happens if I have to cancel or postpone a session?2025-01-23T11:32:04+01:00

If you need to cancel or postpone a session, please inform us at least 24 hours in advance. This allows us to reorganize our schedule and offer the slot to another patient in need.

Please note Any session not cancelled at least 24 hours in advance will be billed to patients at 100%, with no reimbursement by the CNS.

Do I need to provide special equipment for the sessions?2025-01-23T11:50:40+01:00

No, you don’t need to provide any specific equipment. Our physiotherapists provide everything you need for your sessions, including :

  • Floor mats, elastic bands, light dumbbells and other muscle-strengthening equipment.
  • Specialized equipment such as balance devices or adapted to specific exercises, depending on your pathology.

What’s more, thanks to a dedicated partnership, we offer additional rental equipment to maximize your home rehabilitation. This includes:

  • Electrodes and electrotherapy equipment.
  • A cryotherapy system such as Game Ready.
  • A folding massage table, ideal for patients requiring treatment in specific positions.
  • Other therapeutic devices adapted to your needs.

If you already have equipment at home (such as a gym ball or accessories), the therapist can integrate them into your sessions to optimize your progress.

What are the codes and fees for a physiotherapy session?2025-01-28T21:42:39+01:00

The full list of reimbursed physiotherapy procedures and services is set out in the nomenclature des actes et services des kinésithérapeutes. Click here to access the nomenclature (list in PDF format).

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